Like other readers the Times Union spoke to, Evelyn believes that part of the problem is the move by cell phone companies from 4G to 5G, and the 5G coverage isn’t working as well as earlier generations yet. “When I sit on my boat, I have to be in certain spots or I get dropped calls,” Wright said. Her cellphone is her main way to communicate with the world. The rest of the time they live in Florida. Reader Evelyn Wright, a T-Mobile customer, says her dead zone is at the Coeymans Marina, a popular tourist destination just south of the town of Bethlehem where she lives on her boat with her partner and their dog, Tucker, half of the year. Will Waldron/Times Union Show More Show Less Wright says that her T-Mobile cellphone reception in Coeymans is subpar. Will Waldron/Times Union Show More Show Less 3 of3 Evelyn Wright on her boat where she spends the summer at Coeymans Landing Marina on Thursday, Sept. Will Waldron/Times Union Show More Show Less 2 of3 Coeymans Landing Marina where Evelyn Wright spends the summer on her boat on Thursday, Sept. Use Next and Previous buttons to navigateġ of3 Evelyn Wright on her boat where she spends the summer at Coeymans Landing Marina on Thursday, Sept. Complaints were usually over frequent dropped calls or slow or non-existent internet connections. You freak out.Īn online Times Union reader survey in late July identified nearly 300 dead zones in the Capital Region and Hudson Valley. Your boss is trying to reach you, or worse, the school nurse called to tell you your kid is sick. Sure, you can’t order that latte at Dunkin’ for the moment, or you have to walk outside to call your mom. Slingerlands, Loudonville, Saratoga Springs, Halfmoon, Clifton Park: These are areas where a recent Times Union reader survey identified some of the worst dead zones in the region.įurther south in the Hudson Valley, the rural stretches of eastern Greene and Ulster counties have spotty, at best, data and voice coverage.ĭead zones qualify as a so-called first-world problem for certain. In addition to rural areas, they also can be prevalent in heavily populated suburban neighborhoods of the Capital Region. None of the carriers contacted for this article would fully explain any discrepancies.ĭead zones can be anywhere and don’t discriminate. While dead zones vary by area, the Times Union identified that Verizon provides the largest total area of coverage in the state of New York.Īnd while the maps appear to show that cell phone coverage exists in areas described as dead zones, Times Union reporting has found that numerous factors, from where a person is making a call to topography around them can create dead zones in areas with supposedly good coverage. The map is the first standardized look at 4G LTE mobile data and voice service availability, according to the FCC. To help readers identify dead zones in their areas, the Times Union analyzed coverage maps submitted as of May 2021 to the U.S.
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